Bering Ladies Ceramic Watch,11429-766

Returned Goods
Under the Distance Selling Regulations you have a “cooling off period” of seven working days after receipt of goods in which you must inform us that you wish to return goods for a full refund. After this time the item is none returnable. Items returned for a refund must be returned in stock condition, unused, in original packaging and with any documentation. Stock condition would be described as the product being in new condition, not damaged or marked in any way. You must first contact us via email or letter before returning any item. The item/s must arrive at our offices within 15 days of our despatch date to you. Toulson Jones Jewellers will not accept goods for credit or rectification unless such return has been authorised by Toulson Jones Jewellers. Special orders i.e. goods not usually stocked by Toulson Jones Jewellers, or items with a hygiene requirement such as earrings, will not be eligible for return. The purchaser shall unless otherwise stated, be responsible for the cost of outward and return carriage and insurance of all goods returned by the purchaser to Toulson Jones Jewellers for service or credit. Goods shall be at the risk of the purchaser until actual receipt of the goods by Toulson Jones Jewellers. The onus of proof of safe delivery shall rest with the purchaser. No credit shall be allowed for goods until they have been received complete and checked. 

Delivery
Delivery must be to an address in the United Kingdom. All deliveries must be signed for. Please make sure you keep the receipt enclosed with your goods. For certain goods we will specify an expected delivery date. Prices for deliveries will be calculated for you, some are more than others due to the weight and type of postage. In all other cases set out below, delivery times are calculated in working days in most instances orders take 7 working days, some items can take up to 28 days for delivery for example the handmade items such as engagement rings, eternity rings and some wedding rings. We will inform you if we become aware of an unexpected delay. If you have a deadline please call directly. We will do our best to inform you of any delay in you order request by Email or by telephone.

IMPORTANT: We do everything we can to meet the delivery times

specified in this section. However, these cannot be guaranteed as occasionally delivery times may be affected by factor beyond our control e.g. problems obtaining authorisation for your payment, obtaining stock. We will inform you if we become aware of an unexpected delay. We will do our best to inform you of any delay in you order request by Email or by telephone. 

Missing, Damaged or Incorrect Orders
No liability for any claim for missing, damage or non-functionality shall be accepted unless Toulson Jones Jewellers are notified in writing by the purchaser within seven days of delivery. Email (info@toulsonjonesjewellers.co.uk )will be accepted as notification. No liability for any claim for missing items such as manuals, etc. shall be accepted unless Touslon Jones Jewellers are notified in writing by the purchaser within seven days of delivery.